Privacy policy


Data protection

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files

You can visit our website without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to infer your identity.

Data collection and use for contract processing and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (eg via contact form or e-mail) or when opening a customer account. The data collected is shown in the respective input forms. We use the data provided by you for the execution of the contract and processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data is legally permitted and about which we inform you below.

Data transfer for fulfillment of the contract

For fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Use of data when registering for the e-mail newsletter

If you subscribe to our newsletter, we will use the information required or separately provided by you to regularly send you our e-mail newsletter according to your consent. Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.

Use of cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

Right to information and contact

You have the right to free information about the data stored about us as well as a right to rectification, blocking or deletion of this data. For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Version 1.3.3 from 09.10.2017

Privacy policy for the use of our tawk.to chat

The online offer offers the possibility of using Tawk.to. It is a live chat software. The chat is integrated in the source code. This is made possible by a script. With the use of the chat you automatically use the services of Tawk.to. To the collected data belong: Chat history, IP address at the time of the chat and country of origin. These data are not passed on to third parties and are used exclusively for protection and internal statistics. The data will not be used to identify you. It is not stored. The deletion takes place after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to's data protection information: https://www.tawk.to/privacy-policy/